Definitions and Key Terms
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Company: Refers to Unimed GCC, responsible for your information under this Return & Refund Policy.
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Customer: Refers to the company, organization, or person using Unimed GCC Service.
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Device: Any internet-connected device like a phone, tablet, or computer used to access Unimed GCC.
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Service: Refers to the services provided by Unimed GCC.
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Website: Refers to https://unimedgcc.com/.
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You: A person or entity registered with Unimed GCC.
Return & Refund Policy
Thank you for shopping at Unimed GCC. We appreciate your purchase and aim to provide a great experience.
For any product received damaged or incorrect, contact us immediately to rectify the issue. You have 1 week to request a refund or return for faulty products. Skincare products cannot be returned due to hygiene reasons. Sale items and gift cards are non-refundable.
We offer exchanges only if the item is defective or damaged. For an exchange, the product must be 100% full. To proceed with a return, kindly follow the provided guidelines.
Refunds
At Unimed GCC, we are committed to providing you with the best products. Every product is thoroughly inspected, checked for defects, and packaged with care to ensure your satisfaction.
Unfortunately, in some cases, we may not have the product you ordered in stock or may encounter an issue during inventory or quality checks. If this happens, we may have to cancel your order and will notify you in advance. If you made a payment online (not Cash on Delivery), your refund will be processed after we confirm your request.
We carry out a thorough quality check before dispatch. While we do our best to pack securely, Unimed GCC is not liable for damages caused during transit or transportation.
Once we receive your returned product and it meets our return guidelines, we will proceed to issue a refund. The refund process may take a few days, and you will be notified once it’s completed.
Shipping
Unimed GCC is not responsible for return shipping costs. Customers are responsible for return shipping—even if the original item included free shipping.
Your Consent
By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.
Changes to Our Return & Refund Policy
We may update this policy to accurately reflect our Service and policies. Unless otherwise required by law, changes will be posted here. Continued use of the Service means you accept the updated policy. If you do not agree, you may delete your account.
Contact Us
If you are not completely satisfied with any product or service we provide, don’t hesitate to contact us. We are happy to discuss and help resolve any issues.
Address
UNIMED INTERNATIONAL COMPANY
Kingdom of Bahrain, Al Hidd, Block 111, Road 1121, Building 1849, FLAT 31
Call us: 0097334587819
Email: info@unimedgcc.com